Terms & Conditions

"The property" is offered for holiday rental subject to confirmation by l'EURL Domaine des Tourtines ("the owner") to the renter ("the client"). This is subject to the following conditions.

1.This is a binding contract between the property owner and the nominated party leader, and every adult member of the holiday party.

2.To reserve the property, the client should complete and sign the booking form and return it together with payment of the initial non refundable deposit (30% of the total rent due). Following receipt of the booking form and deposit, the owners will send a confirmation invoice and statement. This is the formal acceptance of the booking.

.The balance of the rental along with the refundable breakages deposit (clause 5) is due on arrival.
4. The Client is strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover to the party's personal belongings, public liability etc. since these are not covered by the Owners insurance.

If the reason for the cancellation is illness, or other extreme unavoidable cause the owner will repay excluding the deposit, the following amounts;

                      - a. before 3 mounth : 100 % of deposit repay.
                      - b. before 1 mounth : 50 % of deposit repay.
                      - c. after 1 mounth : no repay.

5. Any chargeable expenses (e.g. central heating) arising during the rental period should be settled with the owners representative before departure.

A Refundable Breakages Deposit of 500€ is required in case of, for example, damage to the property or its contents. However, the sum reserved by this clause shall not limit the client's liability to the Owners. The Owners will account to the Client for the Breakages Deposit and refund the balance due within three weeks after the rental period. The Property Owners are entitled to ask the client to leave the property without any refund if in his/her opinion the behaviour of the Client and or the clients party is unacceptable.

7 .The Owners will endeavor to make sure that the property is available for the dates contracted. In the event however of fire or flood damage, for instance, the Owners will endeavor to find alternative suitable accommodation. If the cost of the accommodation is higher, the Owners will be jointly responsible with the Client for the difference. If a suitable property cannot be found, the Client is entitled to a full refund.

The rental period shall commence from 4.00 pm on the first day and finish at 10.00 am on the last day .

9.The maximum number to reside in the property must not exceed :
- 16 persons ( Hotel des Tourtines )
- 6 persons ( Gites des Tourtines ),
unless the Owners have given written permission. Pets are allowed by agreement with the owner.

10. The Client agrees to be a considerable tenant and to take good care of the property and to leave it in a clean and tidy condition at the end of the rental period.
11. All keys to the property must be delivered back to the Owners or their representative at the end of the rental period. This Contract shall be governed by French law in every particular including formation and interpretation and shall be deemed to have been made in france. Any proceedings arising out of or in connection with this contract may be brought in any court of competent jurisdiction in France.

Please note that these booking forms will be included in our confirmation invoice/statement